Stay secure at Halifax-Intermediaries.co.uk
25 June 2008
At Halifax Intermediaries, we want to ensure that you maintain the security protection that is built in to your on-line process of submitting business to ourselves. Fraudsters are constantly trying new tricks to get you to divulge your details. Below is a little insight into what to look out for and the action that you can take should you become suspicious.
What is an email scam?
One of the fraudsters' favourite methods is the email scam. They send an email to thousands of email addresses - one of which could be yours - and try to con the recipient into parting with their precious personal information.
What is phishing?
Email scams are sometimes known as phishing, because they are essentially fishing for information. So make sure you're not the one that gets caught. How can I spot a scam or phishing email?
At first glance, phishing emails look like the genuine article. They may have an official looking logo and information taken from legitimate websites. But look a little closer - and there are things you can look out for:
- First and foremost, Halifax Intermediaries would never send you an email asking you to verify your secure online details. Any email asking you to 'verify your account', 'confirm your sign in details', or using a similar form of words, is certainly a scam.
- Secondly, beware of links in emails. Web addresses in phishing emails can be disguised so that they appear to be taking you to a trusted address when, in fact, they take you somewhere different. This is usually a spoof site that has been set up by the fraudsters to try and get you to hand over your details.
- Genuine emails from the Halifax Intermediaries do contain links, but never to the online sign-in page. If you are in any doubt about whether an email is genuine, don't click the link.
What to do if you think that you have received a suspicious email?
- Send the E mail to:
- Then delete the e mail once you have sent it to the email addresses above.
- Please call Intermediary Sales Support on 0845 608 0038 if you need any further guidance